Service After the Sale

At Mentor TV, our commitment to our customers doesn't end at checkout. We provide warranty service and support for televisions, audio and video equipment, and home theater products purchased from our store. Our knowledgeable staff can assist with troubleshooting, warranty claims, manufacturer support, and service coordination to help keep your entertainment system performing at its best.


Need help finding a setting on your TV? Having trouble connecting to a streaming service? Can't remember how to access a feature or find the content you're looking for? Our team is available to provide over-the-phone support and guidance for products purchased from Mentor TV. Whether it's answering questions about your equipment, helping you navigate new technology, or troubleshooting common issues, we're here to help—without the frustration of call centers, long hold times, or endless transfers.


For over 75 years, customers have trusted Mentor TV not only for great products but also for the service and support that come with them. It's a level of personalized assistance you won't find at most big-box retailers. If you're experiencing an issue with a product purchased from Mentor TV, we're just a phone call away.